Exploits Do not post exploits that can adversely affect or ruin experiences for others. Account issues such as bans, hijackings, or Steam Guard. Accuse someone of scamming, cheating or phishing. Resetting a Password Without an Account Name If you don't remember the username you used to log into your Steam account, you can still get a code emailed to you. In that email, there is a code you must enter into the client; you must also answer your security question, included in the email.
If you can retrieve your account name using a product code, you can email Steam Support with the product key and your account name to seek further help. General crashes and game-specific issues. In the Steam client, selecting "I don't know my account name" gives you the option to pick "I remember the contact email address I used. Bugs, Exploits Bugs Do not post common bugs such as download speeds , empty news pages , pricing errors , the bug , etc. Selecting "I know my account name" and "Next" brings you to the next page, where you can type in your account name and wait for an email from Steam. His experience also includes one-on-one relationships with major gaming publishers to write previews on upcoming games, establish interviews with game designers and hold early game giveaways. Please use the dedicated Community Support Thread. Promoting games that are on sale is not allowed. Ask for or give trading advice. Do not share existing exploits. How to Change Your Steam Password by Seth Amery ; Updated September 22, Changing your password periodically is a good habit to maintain, especially to protect financial information stored online with a web-based service like Steam. Steam client or server issues. Resetting a Password Without an Account Name If you don't remember the username you used to log into your Steam account, you can still get a code emailed to you. Report them to Valve: Exploits Do not post exploits that can adversely affect or ruin experiences for others. Asking if other people are also experiencing an issue you are having is not allowed. Begging, Giveaways, Charity Begging Don't beg for free stuff, it doesn't matter if it's implied or not; there are other places for it. Discussing or giving steps on how to abuse or take advantage of a bug is not allowed. Support Do not create threads requesting support. Resetting a Password Without Email Access If you don't have access to your email account or remember the old email you used, the best you can do is obtain a product key registered to your account; unless the key was saved somewhere, such as in a Steamworks physical retail game, there won't be any way to find it. Resetting the Secret Question on Steam When you regain access to your Steam account, be sure to update the security question as well. We do not allow individual posts about the steam servers being down. Accuse someone of scamming, cheating or phishing. If your password had been compromised, there's no reason to think your security question wasn't; leaving it as-is creates a back door into your Steam account. Account issues such as bans, hijackings, or Steam Guard. This mainly includes, but is not strictly limited to:
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